And the winner is . . .

After decades working with organizations and more than 20 years as a professional mediator, I have learned a slew of things about conflicts – especially those that arise in work settings and in personal relationships. One such lesson won’t leave me alone. The prize winning tool for conflict resolvers is . . . conversation.

Conversation. It is the single best way to deal with an active conflict. It is also the best way to keep a minor conflict from escalating into a major one and to prevent mundane disagreements from becoming significant and troublesome.

Not all conflicts are the same. They call for different conversations, different settings, different groupings of people, different timing and circumstances and different conversational approaches. Thanks to decades of experience I can find the right one for you or your organization whether it is mediation or some other type of meeting.

Take me up on my free consultation offer.

E-Mail Mia: miaoxley@me.com